Daylen Arango
Miami,FL
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Manager
Haagen Dazs
Miami, FL
01.2024 - Current
- Oversaw inventory management, ensuring product availability and freshness.
- Implemented quality control measures to maintain product standards.
- Developed staff schedules to optimize workflow during peak hours.
- Monitored staff performance and addressed issues.
- Trained staff on operational procedures and customer engagement techniques.
Manager
Orion Gas Station
Miami, FL
10.2023 - 12.2023
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints with professionalism and empathy quickly.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Handled cash and credit transactions accurately and securely.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Sales Associate
Gas Station Medley
Miami, FL
09.2023 - 10.2023
- Operated point-of-sale system for accurate cash handling and transactions.
- Assisted customers with fuel purchases and convenience store transactions.
- Maintained cleanliness and organization of retail and fueling areas.
Salesperson
Haagen Dazs
Miami, FL
04.2023 - 08.2023
- Assisted customers in selecting ice cream flavors and dessert options.
- Operated point-of-sale system to process customer transactions efficiently.
- Maintained cleanliness and organization of the sales area and service station.
Operator
Flowers Warehouse
Miami, FL
03.2023 - 03.2023
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Managed multiple tasks simultaneously while maintaining attention to detail.
Housekeeper
Private
Miami, FL
02.2023 - 03.2023
- Maintained cleanliness of living spaces through regular dusting and vacuuming.
- Organized household items and ensured proper placement in designated areas.
- Managed laundry duties, including washing, folding, and ironing clothes.
Education
Bachelor of Science - Law
Oscar Lucero Moya
Holguin, Cuba 08.2000 - 12.2003
Skills
- Operational management
- Business administration
- Customer service
- Team leadership
- Conflict resolution
- Problem resolution
- Data management
- Multitasking
Timeline
Manager
Haagen Dazs
01.2024 - Current
Manager
Orion Gas Station
10.2023 - 12.2023
Sales Associate
Gas Station Medley
09.2023 - 10.2023
Salesperson
Haagen Dazs
04.2023 - 08.2023
Operator
Flowers Warehouse
03.2023 - 03.2023
Housekeeper
Private
02.2023 - 03.2023
Bachelor of Science - Law
Oscar Lucero Moya
08.2000 - 12.2003