Xavier Coulson
Domino's Pizza
Shawnee,OK
4
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Manager
1 Year 4 Months- Lead and support a team of approximately 10 employees while ensuring daily operations run efficiently.
- Provide guidance, direction, and support to employees in a fast-paced customer service environment.
- Trained and mentored staff on efficient food preparation and customer service techniques.
- Handle customer concerns professionally and work to resolve issues while maintaining a positive customer experience.
- Communicate clearly with customers and team members to coordinate orders, staffing, and daily operations.
- Monitor quality and accuracy standards to ensure customers receive consistent service.
- Step in to cover operational needs and adapt quickly when staffing or business demands change.
- Prioritize multiple responsibilities simultaneously while maintaining attention to detail.
Prep Cook/Customer Service Lead
2 Years- Delivered customer service in person, at drive-through window, and over telephone, ensuring customer satisfaction.
- Took and processed customer orders accurately, fostering a professional and friendly atmosphere.
- Communicated with customers to answer questions, address needs, and provide a positive experience.
- Managed multiple tasks and priorities efficiently in a high-volume environment, contributing to smooth operations.
- Maintained quality standards and ensured orders were completed accurately and on time.
- Restocked supplies and maintained accurate labeling and organization.
- Worked collaboratively with team members to keep daily operations running smoothly.
Prep Cook
10 Months- Prepared approximately 60–90 pounds of product daily while maintaining consistent quality.
- Executed daily responsibilities independently, consistently meeting quality and production standards.
- Managed daily responsibilities independently while meeting quality and production standards.
- Managed multiple tasks simultaneously while meeting time-sensitive daily deadlines.
- Followed established procedures and maintained accurate temperature and safety requirements.
- Maintained organized work environment, ensuring timely preparation and availability of supplies.
- Exhibited exceptional reliability and attendance, contributing to seamless kitchen operations.
Education
High School Diploma
HIGH SCHOOL DIPLOMA
Skills
Operations management
Staff management
Team leadership
Employee training
Team training
Inventory management
Team management
Operational management
Operational planning
Employee development
Timeline
Manager
Domino's Pizza
04.2025 - CurrentRead More
Prep Cook/Customer Service Lead
Domino's
04.2023 - 04.2025Read More
Prep Cook
Fazoli's
06.2022 - 04.2023Read More
Chester Lewis Academic Learning Center
HIGH SCHOOL DIPLOMA
Read More
Butler Community College
High School Diploma
Read More