Daylen Patterson
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Patient Financial Services Representative
Indiana University School of Dentistry
Indianapolis, IN
12.2023 - Current
- Generated invoices for services rendered and sent them out according to established timelines.
- Ensured HIPAA compliance when handling confidential patient information.
- Verified eligibility for patients prior to appointment scheduling.
- Maintained accurate records of all financial transactions.
- Participated in training sessions related to changes in laws and regulations affecting Patient Financial Services operations.
Universal Teller
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Everwise</span> Credit Union
Fishers, IN
06.2021 - 07.2023
- Performed various clerical duties such as filing documents and answering phones.
- Generated monthly statements for customers' accounts upon request.
- Provided excellent customer service by responding promptly to inquiries and requests.
- Handled large sums of money with care while maintaining security protocols.
Education
Technical Certificate - Automotive Technology
Ivy Tech Community College of Indiana
Indianapolis, IN07-2025
High School Diploma -
Lawrence Central High School
Indianapolis, IN06-2022
Some College (No Degree) - General Studies BS
IUPUI
Indianapolis, INSkills
- Insurance Verification
- Financial Counseling
- Verbal and written communication
- Claims Processing
- Payment Collection
- Customer Service
- HIPAA Compliance
- Filing and data archiving
- Teamwork orientation
- Adaptability
References
References available upon request.
Timeline
Patient Financial Services Representative
Indiana University School of Dentistry
12.2023 - Current
Universal Teller
<span style="border-bottom: 2px dashed #cf4343; padding-bottom: 1.2px;">Everwise</span> Credit Union
06.2021 - 07.2023
Technical Certificate - Automotive Technology
Ivy Tech Community College of Indiana
High School Diploma -
Lawrence Central High School
Some College (No Degree) - General Studies BS
IUPUI
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