Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 20 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
The Palace Casino
Hayward, CA
11.2008 - 04.2020
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Staff Accountant
MSAS Freight Company
Burlingame, California
01.1994 - 06.2000
Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
Education
Associate of Science - Computer Science And Programming
Computer Learning Center
San Francisco, CA
01.1993
Skills
Gameplay Knowledge
Calculating Payouts
Customer Satisfaction
Creative Solutions
Table Setting
Program Promotion
Guest Safety
Timeline
Administrative Assistant/Customer Service Representative
The Palace Casino
11.2008 - 04.2020
Staff Accountant
MSAS Freight Company
01.1994 - 06.2000
Associate of Science - Computer Science And Programming