Mary Hageman
Decorah,IA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
17
17
years of professional experience
Work History
Administrative Assistant/Customer Service Representative
Northeast Iowa Community College
Calmar, Iowa
10.2005 - Current
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Managed multiple tasks and met time-sensitive deadlines for the Program managers
- Data Entry
- Registration of Customers/Clients
Education
Associate of Arts - Administrative Assistant/Accounting Clerk
Northeast Iowa Community College
Calmar, IASkills
- Customer Retention Strategies
- Clerical Support
- Efficient and Detail-Oriented
- Product Knowledge
- Order and Refund Processing
- Data Entry and Maintenance
- Administrative and Office Support
- Computer Proficiency
- Office Supplies and Inventory
- Calm and Professional Under Pressure
Timeline
Administrative Assistant/Customer Service Representative
Northeast Iowa Community College
10.2005 - Current
Associate of Arts - Administrative Assistant/Accounting Clerk
Northeast Iowa Community College
Hiking, Reading, crocheting, & sewing
Love the outdoor and being in nature. When I have a moment to sit down to read a good book and work on my crocheting program and sewing for my Grandkids.
Hiking, Reading, crocheting, & sewing
Love the outdoor and being in nature. When I have a moment to sit down to read a good book and work on my crocheting program and sewing for my Grandkids.
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