Daymi Garcia Garcia
Miami
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
The Club At Brickell Bay Condo
10.2018 - 08.2023
- Assisted coworkers and staff members with special tasks on daily basis.
- Greeted visitors and answered incoming calls.
- Coordinated office activities and events.
- Developed and implemented plans for maintaining office supplies.
- Processed incoming and outgoing mail.
- Provided customer service support.
- scheduled and coordinated meetings and appointments.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Established administrative work procedures to track staff's daily tasks.
- Excellent organization and time management skills.
- Monitored and responded to emails.
- Edit ,make photocopies and archive documents.
- Process maintenance payments.
- Process sales, lease and short term applications.
- Give access to the system to all visitors, owners and residents.
Receiving Team Member/Package Room
The Club At Brickell Bay Condo
10.2016 - 02.2018
- Prepared and shipped packages using UPS, FedEx and usps.
- Developed and implemented mailroom safety procedures.
- Maintained records of all mailroom activities.
- Serviced and maintained mailroom equipment.
- Developed and implemented systems for tracking incoming and outgoing mail.
- Assisted in maintaining and inventory of all mailroom supplies.
- Resolved customer complaints in timely and professional manner.
- Coordinated with external vendors for large mailings.
- Ensured accuracy of all mail processing and delivery.
- Trained new employees in mailroom operations.
- Maintained confidentiality of sensitive mail information.
- Maintained records of all packages and mail sent and received .
- Provide excellent customer service to internal and external customers.
Front Desk Security Officer
The Club At Brickell Bay Condo
07.2015 - 10.2016
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Examined doors, windows and gates to verify security.
- Managed front desk inventory and supplies.
- Utilized problem- solving skills to resolve customer disputes.
- Provided support to other departments as needed.
Education
No Degree - Information Science ( Interrupted My Degree in 5th
Universidad Ignacio Agramonte
Camaguey, CubaHigh School Diploma -
Bernabe Boza Sanchez
Camaguey, Cuba05.2009
Skills
- Computer Skills
- Communication Skills
- Critical Thinking and problem -solving
- Teamwork and collaboration
- Good Customer Service
- Organization Skills
- Professionalism and strong work ethic
Additional Information
Reference
Alejandro Elias/ Operation Manager - 786-327-2308
Timeline
Administrative Assistant
The Club At Brickell Bay Condo
10.2018 - 08.2023
Receiving Team Member/Package Room
The Club At Brickell Bay Condo
10.2016 - 02.2018
Front Desk Security Officer
The Club At Brickell Bay Condo
07.2015 - 10.2016
No Degree - Information Science ( Interrupted My Degree in 5th
Universidad Ignacio Agramonte
High School Diploma -
Bernabe Boza Sanchez
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