Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dayna Cook

Allen Park,MI

Summary

Experienced Receptionist with a track record of enhancing customer satisfaction and streamlining front desk operations at Castleman Eye Center. Expert in organization and customer service, adept at managing multiple tasks with attention to detail. Increased efficiency through effective time management and data entry skills.

Overview

2010
2010
years of professional experience

Work History

Receptionist

Castleman Eye Center
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Maintained confidentiality of information regarding clients and company.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Verified insurance through various websites.

Receptionist

Skin and Vein Center
09.2003 - 05.2009
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

Some College -

Henry Ford Community College
Dearborn, MI

Diploma -

Thurston High School
Redford, MI

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Attention to detail
  • Customer service
  • Punctuality

Timeline

Receptionist

Skin and Vein Center
09.2003 - 05.2009

Receptionist

Castleman Eye Center

Some College -

Henry Ford Community College

Diploma -

Thurston High School

Similar Profiles

CREATE PROFILE
Dayna Cook