Dayna Donaldson
Sidney,Ohio
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results. Skilled in financial advising and client relationship management.
Overview
15
15
years of professional experience
Work History
Personal Banker II
Fifth Third Bank
10.2013 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Cross-sold bank products and services to meet customer needs and provide options.
- Enhanced client retention with proactive follow-ups and timely resolution of account issues.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
CASHIER
D&S CARRYOUT
05.2010 - 06.2015
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager
Cashland Financial Services
10.2011 - 09.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Sidney High School
Sidney, OH05-2008
Skills
- Relationship building
- Branch operations
- Customer satisfaction
- Positive attitude
- Cash handling
- Attention to detail
- Verbal and written communication
Timeline
Personal Banker II
Fifth Third Bank
10.2013 - Current
Manager
Cashland Financial Services
10.2011 - 09.2013
CASHIER
D&S CARRYOUT
05.2010 - 06.2015
High School Diploma -
Sidney High School
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