Summary
Work History
Education
Skills
Languages
Timeline
Generic

Dayna Hurtado

The Colony,TX

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Work History

Entrepreneur

Entreprenuer, WITRIBE Internet Company
08 2019 - 06 2021
  • planning and directing daily operations
  • finding market fit building relationships with clients and organizations
  • comming up with new ideas managing conflicts
  • supervision sales and marketing
  • grow bussiness creative generating income
  • problem solving time management managing finances

Collection

MGC Mortgage
01 2010 - 03 2010
  • service delinquency 30-180 days past due
  • front end collections call center inbound outbound
  • processing insufficient payments a solution to bring current
  • research diaputes counsel establish monitor plan
  • request financials

Education

Master's degree - Psychology

Argosy University
Phoenix, Addison, TX
August.2018

Skills

  • Customer service
  • Case Management
  • Computer skills (10 years)
  • Call center (10 years)
  • Cash handling
  • Organization and Time Management
  • Analytical and Critical Thinking
  • Excellent Communication
  • Training and Development
  • solutions oriented
  • creativity

Languages

English
Professional Working

Timeline

Entrepreneur

Entreprenuer, WITRIBE Internet Company
08 2019 - 06 2021

Collection

MGC Mortgage
01 2010 - 03 2010

Master's degree - Psychology

Argosy University
Dayna Hurtado