Dayna Marceux
Youngsville,LA
Summary
Dynamic Senior Account Executive at Glenwood Insurance with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Successfully increased account retention through effective communication and problem-solving skills, fostering long-term loyalty. Recognized for delivering exceptional customer satisfaction while managing complex operations and maintaining meticulous records.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Account Executive
Glenwood Insurance
04.2005 - Current
- Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
- Motivated team members to meet and exceed sales targets.
- Prepared documentation, finalized sales and maintained records.
- Built relationships with customers and community to promote long term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Education
Lagrange High
Lake Charles, LASkills
- Client relationship management
- Team collaboration
- Multitasking and organization
- Account servicing
- Workload management
- Database management
- Operations
- Issue resolution
- Customer satisfaction
- Attention to detail
- Teamwork
- Problem-solving
- Reliability
- Effective communication
Certification
I am a licensed life and health agent in Louisiana and Colorado
Timeline
Senior Account Executive
Glenwood Insurance
04.2005 - Current
Lagrange High
Similar Profiles
Kiahna PenaKiahna Pena
Receptionist at Glenwood Insurance AgencyReceptionist at Glenwood Insurance Agency
Amanda WynnAmanda Wynn
Account Manager at Glenwood Insurance AgencyAccount Manager at Glenwood Insurance Agency
Roberto A. PugaRoberto A. Puga
Commercial Lines Agent at Glenwood Insurance AgencyCommercial Lines Agent at Glenwood Insurance Agency
Steven DelinoSteven Delino
Supreme Glass Services at OwnerSupreme Glass Services at Owner
Darian ThomasDarian Thomas
Paramedic at Acadian AmbulanceParamedic at Acadian Ambulance