D'AYNA SIMPLE
Houston,TX
Summary
Highly organized and dependable professional with experience in customer service, healthcare, logistics, and administrative support. Skilled in managing confidential information, maintaining accurate records, resolving customer concerns, coordinating daily operations, and communicating effectively with individuals at all organizational levels. Recognized for professionalism, attention to detail, adaptability, and the ability to thrive in fast-paced environments. Eager to contribute strong organizational, administrative, and problem-solving skills to a growing organization.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Rural Carrier Associate
UNITED STATES POSTAL SERVICE (USPS)
Houston, TX
04.2025 - Current
- Deliver exceptional customer service while managing time-sensitive responsibilities.
- Maintain accurate records and safeguard confidential customer information.
- Resolve customer concerns professionally and efficiently.
- Prioritize changing workloads while consistently meeting deadlines.
- Follow federal policies, procedures, and safety regulations.
- Demonstrate reliability, accountability, and strong organizational skills.
Medical Equipment Transporter / SPD Support
PROTOUCH STAFFING / KELSEY-SEYBOLD CLINIC
Houston, TX
09.2024 - 02.2025
- Coordinated equipment requests between departments to support daily operations.
- Maintained accurate documentation and inventory records.
- Prioritized urgent requests while ensuring timely completion of assignments.
- Collaborated with multidisciplinary teams to improve workflow efficiency.
- Maintained compliance with company standards and safety procedures.
Patient Care Assistant / Patient Safety Attendant
HCA HOUSTON HEALTHCARE PEARLAND
Pearland, TX
06.2024 - 09.2024
- Maintained confidential records while ensuring compliance with HIPAA regulations.
- Communicated effectively with patients, families, and healthcare professionals.
- Documented observations accurately and reported information promptly.
- Managed multiple responsibilities while maintaining professionalism and attention to detail.
- Provided outstanding customer service in a fast-paced environment.
Caregiver / CNA
ORCHARD PARK AT SOUTHFORK
Alvin, TX
08.2023 - 11.2023
- Maintained detailed documentation and resident records.
- Built positive relationships through excellent communication and compassionate service.
- Worked collaboratively with interdisciplinary teams.
- Assisted with daily operations while maintaining quality standards.
Fulfillment Center Associate
AMAZON
Houston, TX
03.2023 - 07.2023
- Maintained inventory accuracy in a high-volume environment.
- Met productivity and quality goals consistently.
- Demonstrated efficiency, organization, and attention to detail.
Patient Care Assistant (PCA/CNA)
FAIRBANKS COURT ASSISTED LIVING
Alvin, TX
01.2022 - 06.2022
- Assisted residents while maintaining professionalism and confidentiality.
- Maintained documentation and communicated effectively with staff.
- Adapted quickly to changing priorities.
Housekeeper
CROTHALL HEALTHCARE
Houston, TX
03.2021 - 08.2021
- Maintained clean and organized work environments.
- Followed company policies and safety procedures.
- Demonstrated reliability and excellent time management.
Education
Sterile Processing Technician Program - undefined
Penn Foster
12.2026
Skills
- Administrative Support
- Customer Service Excellence
- Data Entry & Record Management
- Microsoft Word, Excel & Outlook
- Calendar & Schedule Coordination
- Confidential Information Handling
- Problem Solving
- Written & Verbal Communication
- Team Collaboration
- Time Management
- Multitasking
- Attention to Detail
- Process Improvement
- Compliance with Policies & Procedures
- Documentation & Reporting
Certification
- Basic Life Support (BLS) – American Red Cross | 2024
- HIPAA Certification
ADDITIONAL QUALIFICATIONS
- Strong organizational and administrative abilities
- Excellent interpersonal and customer service skills
- Accurate data entry and documentation
- Ability to handle confidential information
- Quick learner with strong analytical and problem-solving skills
- Adaptable in fast-paced environments
- Self-motivated with minimal supervision
- Professional verbal and written communication
Timeline
Rural Carrier Associate
UNITED STATES POSTAL SERVICE (USPS)
04.2025 - Current
Medical Equipment Transporter / SPD Support
PROTOUCH STAFFING / KELSEY-SEYBOLD CLINIC
09.2024 - 02.2025
Patient Care Assistant / Patient Safety Attendant
HCA HOUSTON HEALTHCARE PEARLAND
06.2024 - 09.2024
Caregiver / CNA
ORCHARD PARK AT SOUTHFORK
08.2023 - 11.2023
Fulfillment Center Associate
AMAZON
03.2023 - 07.2023
Patient Care Assistant (PCA/CNA)
FAIRBANKS COURT ASSISTED LIVING
01.2022 - 06.2022
Housekeeper
CROTHALL HEALTHCARE
03.2021 - 08.2021
Sterile Processing Technician Program - undefined
Penn Foster