Dayna Smith
Brookfield
Summary
Psychology graduate with a 3.9 major GPA and practical healthcare experience supporting patients and teams. Demonstrated expertise in managing sensitive information with precision and confidentiality. Proficient in data management, communication, and operational support. CPR/AED certified with a strong commitment to applying psychological principles in clinical and organizational environments.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
Aspen Orthopedics
New Berlin
08.2023 - Current
- Created and maintained inpatient care logs including medical history, medications, and diagnoses
- Supported patient care delivery while mentoring and training new team members
- Applied effective communication strategies when interacting with nurses and physicians
- Monitored inventory of medical supplies, ensuring proper storage and cleanliness
- Verified insurance eligibility and ensured HIPAA-compliant records management
- Streamlined patient registration workflows, ensuring accurate data entry
Pharmacy Technician
Walgreens
Waukesha
10.2021 - 04.2023
- Maintained high prescription accuracy and adhered to medication safety standards
- Conducted stock verifications and generated inventory reports for pharmacy operations
- Implemented a quality control checklist system to track pharmaceutical stock
- Ensured appropriate storage and labeling of all medication inventory
- Provided customer service by addressing patient questions and coordinating refills
Education
Bachelor of Science - Psychology
University of Wisconsin, Milwaukee
Milwaukee, WI05-2025
Skills
- Proficient in SPSS, Excel, and Word
- Team collaboration
- Effective communication
- Leadership
- Mental health awareness
- Professionalism
- Patient care
- Data analysis
References
- Sharon Roble - Aspen Orthopedics (262)395-4128
Timeline
Patient Service Representative
Aspen Orthopedics
08.2023 - Current
Pharmacy Technician
Walgreens
10.2021 - 04.2023
Bachelor of Science - Psychology
University of Wisconsin, Milwaukee
Similar Profiles
Dayna SmithDayna Smith
PSR - Patient Service Representative at Aspen OrthopedicsPSR - Patient Service Representative at Aspen Orthopedics
Calai RomeroCalai Romero
VIP Cocktail Server at The Sterling Aspen/ Chica Aspen/ The SnowLodgeVIP Cocktail Server at The Sterling Aspen/ Chica Aspen/ The SnowLodge
Regan FauthRegan Fauth
Director of Business Development at Aspen Group Inc. (Aspen University & United States University)Director of Business Development at Aspen Group Inc. (Aspen University & United States University)
Kaylin HoganKaylin Hogan
Administrative Intern at Institute for Entrepreneurial ExcellenceAdministrative Intern at Institute for Entrepreneurial Excellence
Abhilasha DhulekarAbhilasha Dhulekar
Substitute Teacher at Teachers On CallSubstitute Teacher at Teachers On Call