Dayna Smith
Meriden,CT
Overview
4
4
years of professional experience
1
1
Certification
Work History
Programming Assistant
Southern Connecticut State University
09.2024 - Current
- Assist in planning, organizing, and executing residential and campus-wide programs
- Support event logistics including setup, breakdown, and attendee engagement
- Promote events through digital and in-person outreach to increase student participation
Resident Advisor
Southern Connecticut State University
New Haven, CT
08.2024 - Current
- Promoted positive relations between residents and staff.
- Collaborated with a staff of 9 other Resident Advisors to plan and organize various educational and social programs.
- Promoted culture of respect and understanding among students.
- Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
- Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
- Conducted regular room inspections to maintain cleanliness and safety standards within the residential facility.
- Supported personal needs of residents dealing with diverse conditions.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
Desk Attendant
Southern Connecticut State University
08.2024 - Current
- Staff residence hall front desk and serve as a primary resource for residents and guests
- Monitor building access, manage guest sign-ins, and uphold security procedures
- Answer phones, respond to inquiries, and maintain accurate desk logs
Conference Assistant
Southern Connecticut State University
06.2025 - 08.2025
- Supported summer conferences and campus guests by assisting with residence hall check-ins and check-outs
- Provided customer service to conference attendees, families, and staff, addressing questions and concerns professionally
- Assisted with key distribution, room preparation, and space readiness for conference use
- Collaborated with Residence Life and Conference Services staff to ensure smooth daily operations
- Maintained a welcoming, organized, and secure residential environment during conference sessions
Sales Associate
Marshalls
Meriden, CT
03.2022 - 12.2024
- Deliver customer service in a fast-paced retail environment
- Process transactions accurately and handle cash and electronic payments
- Maintain merchandise organization and assist with inventory management
Education
Bachelor of Arts - Communications
Southern Connecticut State University
New Haven, CT05-2027
Skills
- Customer Service & Front Desk Operations
- Residence Hall Safety & Access Control
- Event Planning & Program Support
- Professional Email & Phone Communication
- Microsoft Word, Google Docs, Google Sheets, & Canva
- Scheduling & Data Entry
- Team Collaboration & Leadership
- Problem-solving abilities
- Adaptability and flexibility
- Event budgeting
- Interpersonal skills
- Meeting planning
- Problem-solving
Affiliations
- Accepted Students Day - Spring 2025
- Open House - Fall 2025
Certification
- QPR Suicide Prevention Gatekeeper Program - August 2024 - Current
Timeline
Conference Assistant
Southern Connecticut State University
06.2025 - 08.2025
Programming Assistant
Southern Connecticut State University
09.2024 - Current
Resident Advisor
Southern Connecticut State University
08.2024 - Current
Desk Attendant
Southern Connecticut State University
08.2024 - Current
Sales Associate
Marshalls
03.2022 - 12.2024
Bachelor of Arts - Communications
Southern Connecticut State University