Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Dayonnae Biles

Dayonnae Biles

Camden

Summary

Dedicated professional skilled in providing outstanding care and support. Experienced in cultivating a supportive atmosphere for both clients and team members. Ability to remain calm and effective in high-pressure scenarios, ensuring quality service delivery.

Overview

10
10
years of professional experience

Work History

Dispatcher

BxT Logistics
12.2023 - 06.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Support Services Associate

Cooper University Hospital
02.2019 - 06.2021
  • Receives in-service and performs proper cleaning and care of all equipment.
  • Adhere to safety guidelines, including the proper use of chemicals, handling of hazardous materials, and maintaining clear and safe work areas.

ATS Instructor

Durand Academy & Community Services
11.2018 - 03.2019
  • Utilized syllabi to inform students of course requirements, evaluation procedures and attendance requirements.
  • Performed assessments focused on long and short-term student needs to develop individualized education program.
  • Evaluated performance of students and made provisions to meet learning needs.

Site Manager/Medical Coordinator

Bellwether Behavioral Health
10.2017 - 11.2018
  • Communicated company directives and programs to associates, ensuring timely completion of follow-up items.
  • Trained employees on various job positions to ensure adequate role coverage.
  • Exercised sound judgment in escalating concerns and resolving issues effectively.
  • Administered medications per Department of Human Services DDD regulations and protocols.
  • Reported anomalies to the on-site Licensed Practical Nurse or Registered Nurse as necessary.

Direct Support Professional

Bellwether Behavioral Health
03.2015 - 10.2017
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.

Education

High School Diploma -

NJ YOUTH CORPS
Pennsauken, NJ
06.2012

Skills

  • Multitasking and prioritization
  • Management skills
  • Call documentation
  • Interpersonal skills
  • Creative problem solving
  • Data entry and maintenance
  • De-escalation techniques

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Dispatcher

BxT Logistics
12.2023 - 06.2025

Support Services Associate

Cooper University Hospital
02.2019 - 06.2021

ATS Instructor

Durand Academy & Community Services
11.2018 - 03.2019

Site Manager/Medical Coordinator

Bellwether Behavioral Health
10.2017 - 11.2018

Direct Support Professional

Bellwether Behavioral Health
03.2015 - 10.2017

High School Diploma -

NJ YOUTH CORPS

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