Daysha Darris
Las Vegas,NV
Summary
Detail-oriented and dependable professional with a strong background in Medical Billing and Coding. Proficient in accurately processing insurance claims, managing patient billing inquiries, and maintaining up-to-date knowledge of coding guidelines. Adept at problem-solving and critical thinking, ensuring compliance with healthcare regulations and confidentiality standards. Committed to continual learning and efficiency in a fast-paced medical environment.
Overview
6
6
years of professional experience
Work History
Insurance Customer Service Representative
TTEC
01.2023 - 07.2023
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Completed customer applications and updated records to reflect current information.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
Caregiver
Inland Valley Medical Center
01.2017 - 07.2022
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Assisted with daily living activities, running errands, and household chores.
Human Resources Specialist (42A)
Army Reserve
11.2017 - 01.2022
- Organized employee engagement activities such as team-building events and recognition programs, boosting morale across all departments.
- Mentored junior HR professionals in best practices for human resources management, contributing to the development of future leaders within the organization.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education
Certificate - Medical Billing And Coding
Northwest Career College
Las Vegas, NV09.2024
High School Diploma -
Ortega High School
Lake Elsinore, CA03.2018
Skills
- Performance Evaluation
- De-Escalation Techniques
- Money handling abilities
- Paperwork Processing
- Understanding Customer Needs
- Call triaging
Timeline
Insurance Customer Service Representative
TTEC
01.2023 - 07.2023
Human Resources Specialist (42A)
Army Reserve
11.2017 - 01.2022
Caregiver
Inland Valley Medical Center
01.2017 - 07.2022
Certificate - Medical Billing And Coding
Northwest Career College
High School Diploma -
Ortega High School