Daysha Winters
BELOIT
Summary
Results-driven Customer Service Manager adept at maintaining high productivity and efficiency in task completion. Specialize in conflict resolution, team leadership, and customer satisfaction strategies. Excel in communication, problem-solving, and adaptability to meet and exceed customer service goals.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Taco Johns
BELOIT
06.2022 - 04.2026
- Managed customer service team, ensuring high-quality support for all guests.
- Trained new staff on service standards and company policies.
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Monitored daily performance metrics to identify areas for improvement.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Set clear expectations and helped employees pursue optimal paths for achieving each target.
Education
Beloit Memorial High School
BELOIT, WISkills
- Customer service
- Team leadership
- Employee training
- Conflict resolution
- Communication skills
- Time management
- Basic carpentry
- Measuring and leveling
- Team collaboration
- Schedule management
- Project management
- Measuring skills
- In high school We worked with many Trade companies One was Jpcullen We worked with Jayson Clark to get ready for our state competition for brick laying Daysha Winters got 3rd place in state While working with Jayson from Jpcullen it made my experience with laying brick and block more efficient and easier to understand
- Worked with Cci as well and learned from them as well (Worked with Pete Tracey)
- 3 of my 4 years in high school I spent in Mike Wagners class room learning about all trades From foundation to roofing Also got to experience building and attending doing such projects
Accomplishments
- Won 3rd place in state championship 2025 in masonry category
- Won 1st for a small group carpenter event
Timeline
Customer Service Manager
Taco Johns
06.2022 - 04.2026
Beloit Memorial High School