Daysi Guerra
Stockton,CA
Summary
Detail-oriented Payroll and HR Specialist with 4+ years of experience processing and managing payroll for 300+ employees across multiple sites, ensuring accuracy, timeliness, and full compliance with federal, state, and labor laws. Proficient in ADP, Sage, Kronos, and other payroll systems, with strong skills in resolving pay issues, benefits inquiries, and maintaining employee records. Proven ability to handle high-volume, dynamic environments while delivering exceptional client/employee relations, streamlining operations, and providing bilingual (English/Spanish) support. Seeking to leverage expertise in payroll administration, staff training, and complex problem-solving in a payroll-focused role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Legal Assistant
Redkey Gordon P.c. - Personal Injury & Estate Planning Attorneys
06.2025 - Current
- Managed attorney calendars, scheduled depositions, mediations, and court appearances.
- Handled client intake, conducted initial interviews, and obtained accident reports, medical records, and billing statements.
- Communicated with clients regularly to provide case updates and respond to inquiries with professionalism and empathy.
- Managed lien negotiations and ensured disbursement of settlement funds.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Assisted clients with complex situations by providing clear guidance on the intake process and available services, resulting in increased understanding and engagement.
- Developed strong rapport with clients through attentive listening skills and empathetic understanding of their situations.
- Enhanced client communication by providing bilingual legal support in both English and Spanish.
Part-Time Administrative Assistant
SUSD
08.2024 - 06.2025
- Supervise students during lunch periods in the cafeteria or designated eating areas: monitor behavior, assist younger children with opening food or trays, promote respectful manners, help maintain a calm and orderly atmosphere, and address minor issues as they arise.
- "Release" or cover for teachers during their scheduled breaks, prep periods, or planning time by stepping in to supervise their classroom or group of students (this may involve quick classroom coverage, hallway monitoring, or joining students in the lunchroom/playground so the teacher can step away).
- Build positive relationships with children and teenagers through daily interactions, offering support, redirection when needed, and a friendly presence in the school environment.
- Monitor hallways or common areas as needed and help with arrival/dismissal procedures.
- Collaborate with teachers, counselors, school nurses, and administrators to support overall school functioning.
Part -Time Behavior Technician
Active Steps LLC
01.2024 - 06.2025
- Use discrete trial teaching (DTT), naturalistic/incidental teaching, task analysis/chaining, prompting and fading, shaping, or discrimination training.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Incorporate Natural Environment Teaching (NET)
- Identify current reinforcers (toys, activities, praise) to keep the client motivated.
- Continuously record progress using frequency, duration, latency, percentage of correct responses, or other methods specified in the plan. Track prompts needed, behaviors, and environmental factors.
HR, Recruiting, and Payroll Specialist
Partners Personnel
Santa Barbara, CA
05.2018 - 10.2022
- Because it was a startup, one minute you’re sourcing candidates on Indeed, the next you’re fixing a payroll error, then you’re walking a new hire through paperwork. It’s busy, you wear a lot of hats, but you get to see every part of how a staffing company runs from the inside.
- Served as the primary point of contact for employee HR and payroll inquiries, providing timely support on pay issues, benefits, policies, and employment questions in a high-volume, dynamic setting.
- Processed and managed payroll for 300+ employees across multiple sites and locations, ensuring accurate and timely payment while maintaining compliance with federal, state, and local regulations (including California labor laws).
- Build talent pipelines by sourcing active and passive candidates through job boards (Indeed, LinkedIn, etc.), social media, employee referrals, networking events, career fairs and other channels.
- Review resumes/applications, conduct initial phone/video screenings, and assess candidates for skills, experience, cultural fit, and qualifications.
- Trained new staff on payroll procedures and best practices to enhance team performance.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Medical Assistant
Carrington College
Stockton, CA05.2015
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- Attention to detail, highly organized
- Client communication
- Google Suite
- Outlook
- Office management
- Exceptional etiquette and professionalism
- Payroll Software (ADP,Sage, Kronos,NovaTime, Uattend, Rippling,etc)
- Exceptional client relations
- Complex Problem-solving
- Staff training and development
- Marketing
- Data entry
- Advanced computer skills
Certification
- First Aid/CPR Certified
- BCBA - Board Certified Behavior Analyst
Languages
Spanish
Native or Bilingual
Interests
- Fashion Design and style
- Volunteer Travel and road trips
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Passionate about balancing physical health with mental and emotional wellness
- Animal Care
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Music
- Crafting and DIY Projects
- Tech enthusiast, passionate about exploring the latest advancements, design, and innovations
Timeline
Legal Assistant
Redkey Gordon P.c. - Personal Injury & Estate Planning Attorneys
06.2025 - Current
Part-Time Administrative Assistant
SUSD
08.2024 - 06.2025
Part -Time Behavior Technician
Active Steps LLC
01.2024 - 06.2025
HR, Recruiting, and Payroll Specialist
Partners Personnel
05.2018 - 10.2022
Medical Assistant
Carrington College