Daysy Ortega
Medical Assistant
Anna,TX
Summary
A hardworking and passionate job seeker with strong organizational skills offering experience in fast-paced setting as the OBGYN department eager to secure an entry-level Medical Assistant position. Ready to help the team achieve company goals. Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Kaiser Permanente Inc.
08.2022 - 08.2023
- Obtained the client's medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Give injections as needed.
- Prepared the ultrasound machine for the provider.
EVS Attendant
Kaiser Permanente Inc.
10.2017 - 08.2022
- Participated in regular team meetings to discuss process improvements and share insights on effective cleaning techniques.
- Operated mechanical floor cleaners, polishers, and vacuums.
- Delivered exceptional customer service while interacting with guests during daily duties, fostering positive impressions of the facility.
- Clean and sanitize equipment and surgical areas.
- Collect & dispose of waste, including bio-hazardous waste, and help implement HIPPA and OSHA regulations since part of my job is to deal with patient information.
Patient Service Representative
Smile Brands Inc.
05.2014 - 10.2017
- Handled inbound & outbound calls.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering trust within the clinic.
- Filed and maintained patient records by HIPAA regulations.
- Assisted patients in scheduling dental appointments.
Education
Certificate - Medical Assisting
Downey Adult School
Downey, CA05.2020
Certificate - Phlebotomy Tech I
Downey Adult School
Downey, CA05.2020
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Reliable team player
- Procedure Assistance
- Compassionate
- Electronic Health Records
- Immunization Administration
- Specimen collection and processing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Kaiser Permanente Inc.
08.2022 - 08.2023
EVS Attendant
Kaiser Permanente Inc.
10.2017 - 08.2022
Patient Service Representative
Smile Brands Inc.
05.2014 - 10.2017
Certificate - Medical Assisting
Downey Adult School
Certificate - Phlebotomy Tech I
Downey Adult School