Dayton Boyer
Middlebury,IN
Summary
Dedicated professional with experience in the restaurant industry, known for strong multitasking, organization, and teamwork. Successfully managed high-pressure situations while maintaining service quality, contributing to enhanced guest experiences and operational efficiency.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Server
Das Essenhaus
Middlebury, IN
05.2022 - 08.2026
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in training new staff on restaurant procedures and menu knowledge.
- Processed payments efficiently, managing cash register operations with precision.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Host/Cashier
Bluegate
Shipshewana, IN
04.2019 - 04.2021
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Coordinated reservation systems to ensure accurate bookings and minimize wait times.
- Trained new hosts on customer service standards and operational procedures.
- Assisted in developing staff schedules to maintain adequate coverage during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Education
High School Diploma -
Westview High
Shipshewana, IN05-2023
American Welding Society - Welding
Impact Institution
Kendallville, IN05-2023
Skills
- Exceptional customer service
- Menu knowledge
- Cash handling
- Guest engagement
- Service prioritization
- Upselling techniques
- Multitasking and organization
- Attention to detail
- Team collaboration
- Inventory management
- Physical endurance
- Cool under pressure
- Strong work ethic
- Reliability
Certification
American Welding Society. GMAW and SMAW
Timeline
Server
Das Essenhaus
05.2022 - 08.2026
Host/Cashier
Bluegate
04.2019 - 04.2021
High School Diploma -
Westview High
American Welding Society - Welding
Impact Institution