Highly-motivated employee with desire to take on new challenges. Strong work ethic, and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Mesquite, TX
11.2023 - Current
Resolved customer complaints in a timely manner.
Monitored staff performance to ensure quality standards were met.
Delegated tasks to employees and monitored activities and task completion.
Upheld company standards and compliance requirements for operations.
Assigned tasks to employees and monitored productivity, performance and task completion.
Assigned tasks to team members based on their strengths and skill sets.
BOH Team Leader
Chick-fil-A
Mesquite, NV
10.2022 - 11.2023
Created training materials and conducted group trainings on new processes or procedures.
Ensured compliance with all safety regulations in the workplace.
Monitored operations and reviewed records and metrics to understand company performance.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Established clear expectations for employees, providing guidance when needed.
Maintained updated knowledge through continuing education and advanced training.
Understood and followed oral and written directions.