Dayvion Rushing-Bradford
Belleville,MI
Summary
Dynamic leader with proven expertise in customer service and team leadership, honed at Jimmy John's and other notable establishments. Excelled in creating positive environments, enhancing customer satisfaction, and improving operational efficiency. Skilled in money handling and critical thinking, achieving significant reductions in discrepancies. Adept at fostering staff relationships, driving quality standards, and picking up new skills quickly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Jimmy John's
01.2023 - Current
- Lead shifts daily to ensure a quality experience for consumers, while also maintaining a healthy environment for employees.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw inventory processes, ensuring the best quality for consumers.
- Ordered trucks to maintain near perfect amount of goods based of projected sales.
Service Manager
Chipotle
06.2021 - 12.2022
- Resolved customer complaints in professional and timely manner.
- Conducted interviews, and organized orientations for new staff.
- In charge of cleanliness store, delegated weekly deep cleaning task for crew members.
- Worked with raw food, ensuring proper health code was up to standard.
- Hired, trained and supervised team of service staff members to meet business goals.
Cart Attendant
Meijer
09.2020 - 06.2021
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Periodically disinfected carts preventing spread of disease.
Education
High School Diploma -
Woodhaven Highschool
Woodhaven, Mi06-2021
Skills
- Customer service
- Positive attitude
- Heavy lifting
- Money handling
- Critical thinking
- Team leadership
- Reliable and responsible
- Effective multitasking
- Quick learner
- Cleanliness and hygiene
- Stress tolerance
- Task delegation
Certification
- ServSafe Food Handler's Certification
Timeline
Assistant Manager
Jimmy John's
01.2023 - Current
Service Manager
Chipotle
06.2021 - 12.2022
Cart Attendant
Meijer
09.2020 - 06.2021
High School Diploma -
Woodhaven Highschool
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