Dedicated professional with strong customer service and active listening skills. Experienced in coordinating communication to enhance client satisfaction and streamline operations.
Compassionate dental assistant with proven expertise in patient care and data entry. Known for delivering exceptional support during procedures and maintaining accurate records to improve patient outcomes and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Debt Collector
Upland, CA
09.2022 - 04.2023
Coordinated communication between debt collectors and clients for efficient resolution of outstanding accounts.
Managed scheduling of collection calls to optimize agent productivity and improve response rates.
Monitored call logs and case updates to ensure compliance with company policies and regulatory requirements.
Assisted in tracking payment arrangements and follow-ups to enhance client satisfaction and retention.
Dental Assistant
Victor Valley Kids
Seventh St Victorville,ca
01.2018 - 03.2020
Assisted in patient care and comfort during dental procedures.
Prepared treatment rooms by sterilizing instruments and organizing materials.
Educated patients on oral hygiene practices and post-treatment care.
Managed patient records using digital filing systems for improved accuracy.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.