Dayvon Taylor
Pikesville,MD
Summary
Veteran professional offering several years of sales and customer care experience. Decisive team leader and business manager with excellent attention to detail. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
22
22
years of professional experience
2001
2001
years of post-secondary education
Work History
Territory Supervisor
SAS Retail Services
01.2015 - Current
- Supervised daily operations across multiple territories to ensure compliance with company standards.
- Managed inventory levels and coordinated product distribution to optimize stock availability.
- Trained and mentored team members on best practices for territory management and customer service.
- Developed training materials and resources to support new staff onboarding and development.
Team Lead
SAS Retail Services
01.2010 - 08.2015
- Coordinated scheduling and resource allocation for service operations.
- Mentored new team members on policies and procedures.
- Assisted in training programs to develop staff skills.
- Resolved conflicts within the team to maintain a positive work environment.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Field manager
Convergence Marketing Inc.
Hanover, Maryland
01.2004 - 10.2010
- Coordinated field operations to ensure project adherence and compliance.
- Trained and mentored new staff on company policies and operational procedures.
- Resolved on-site issues by facilitating communication between team members and management.
- Conducted performance reviews for staff; provided feedback on strengths and weaknesses as well as development opportunities.
Education
Dayvon Taylor
Baltimore, MDSkills
- Travel to build teams
- Inventory management
- Territory management
- Team training
- performance evaluation
- conflict resolution
Timeline
Territory Supervisor
SAS Retail Services
01.2015 - Current
Team Lead
SAS Retail Services
01.2010 - 08.2015
Field manager
Convergence Marketing Inc.
01.2004 - 10.2010
Dayvon Taylor