DAZAE CARTER
Staunton,VA
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kroger's Pharmacy
05.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Seasonal Teller I
Atlantic Union Bank
05.2021 - 08.2021
- Mountain Consumer Region
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
- Processed customer transactions promptly, minimizing wait times.
Sales Associate/Beauty Advisor
Sally Beauty Holdings Inc
06.2018 - 12.2020
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Suggested treatments and styles to suit customers' appearance and desired look
- Processed payments by entering sales in register.
Education
Bachelor of Arts - Psychology
Mary Baldwin University
Staunton, VA08.2023
Advanced Studies High School Diploma - undefined
Robert E. Lee High School
Staunton, VA05.2018
Skills
- Inventory and Supply Management
- Wholesale Ordering
- Prescription Order Verification
- Team Collaboration
- Drug Storage Procedures
- Pharmacy Operations
- FDA and HIPAA Compliance
- Insurance Billing
- Patient Data Management Systems
- Refill Requests
- Resolving Complaints
Certification
- CPhT - Certified Pharmacy Technician
- PTCB Certification earned in February 2023
- Microsoft Word Certification earned in March 2017
- Microsoft PowerPoint Certification earned in March 2017
- Microsoft Excel Certification earned in March 2017
Timeline
Certified Pharmacy Technician
Kroger's Pharmacy
05.2022 - Current
Seasonal Teller I
Atlantic Union Bank
05.2021 - 08.2021
Sales Associate/Beauty Advisor
Sally Beauty Holdings Inc
06.2018 - 12.2020
Bachelor of Arts - Psychology
Mary Baldwin University
Advanced Studies High School Diploma - undefined
Robert E. Lee High School