Dazmond Drayer
Herdon,VA
Summary
A communications professional with extensive experience in managing satellite systems and optimizing network performance. Proven ability to implement effective communication strategies and maintain operational efficiency. Known for collaborative teamwork and achieving operational goals while adapting to rapidly changing technical requirements.
Overview
11
11
years of professional experience
Work History
Server
Izzy’s Pizza
07.2014 - 06.2015
- Provided front end customer service ensuring every customer was greeted with a courteous, empathetic, and professional experience
- Managed multiple large table orders that frequently exceeded 10 orders
- Proactively supported fellow team-members providing service to large parties
- Ensured highest quality food provided to customers
Independent Contractor – Software Developer
MastaWorks/GeekGearSD
05.2015 - 03.2022
- Collaborated with co-workers, and business owners to develop efficient processes for inventory management
- Worked with programmers to build digital assets
- Worked in a digital team environment with others throughout the country
- Developed and taught training programs for internal use
Cashier
John’s Gas and Groceries
07.2015 - 03.2020
- Provided front end customer service ensuring every customer was greeted with a courteous, empathetic and professional experience
- Managed filling multiple large propane fuel tanks
- Ensured the sales of alcohol and tobacco products
- Managed daily inventory and stock of store location
Cashier
Dairy Mart
08.2020 - 01.2021
- Provided customer service ensuring every customer was greeted with a courteous experience
- Managed Multiple sales of lottery, alcohol, and tobacco-based products
- Proactively supported fellow team-members providing quality service
- Ensured quality product was available to customers
Deli shift lead
Albertsons
02.2021 - 03.2022
- Ensures quality product is ready and available to customers
- Provides maintenance on equipment for daily use
- Manages large orders that exceed 250 orders
- Handles bookkeeping to ensure that department is stocked
Satellite Controller
Intelsat
04.2022 - Current
- Operated satellite communication systems to ensure seamless data transmission and connectivity.
- Led troubleshooting efforts for satellite link issues, enhancing operational reliability and performance.
- Coordinated with technical teams to implement system upgrades, optimizing communication capabilities and workflow.
- Mentored junior operators on best practices in satellite operations, fostering a culture of continuous learning.
- Contributed to team success by training junior operators on satellite communication systems and best practices.
Education
High School -
Thurston High School
Springfield, OR01.2022
Skills
- Leadership & Team Management
- Problem Solving
- Excellent Communication Skills
- Change Agility
- Process Improvement
- Attention to Detail
- Work Ethic
- Commitment and Reliability
- Quality Control
- Uplink and downlink operations
- Signal processing
- Frequency coordination
- Payload monitoring
Accomplishments
- Most Improved Musician Award, University of Oregon Marching Band, 2014
- Oregon All State Band, Thurston High School, 2012
Timeline
Satellite Controller
Intelsat
04.2022 - Current
Deli shift lead
Albertsons
02.2021 - 03.2022
Cashier
Dairy Mart
08.2020 - 01.2021
Cashier
John’s Gas and Groceries
07.2015 - 03.2020
Independent Contractor – Software Developer
MastaWorks/GeekGearSD
05.2015 - 03.2022
Server
Izzy’s Pizza
07.2014 - 06.2015
High School -
Thurston High School