Shawn Morgan
Phoenix,AZ
Summary
Dedicated to delivering consistent and focused attention to client safety, comfort, and dignity. Well-versed in direct patient care and recordkeeping. Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing patient care, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Private Caregiver
I Need An Angel
Scottsdale , AZ
03.2018 - Current
- Maintained clean, safe and well-organized patient environment.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Documented vitals, behaviors and medications in client medical records.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Claims Adjudicator
Department Of Economic Security
Phoenix, AZ
05.2020 - 05.2021
- Collaborated with team members and management to meet goals.
- Interview claimant / employers to determine eligibility
- Worked independently (Remote position)
- Investigated high volume of claims to determine validity and eligibility.
- Researched claims and incident information to deliver solutions and resolve problems.
- Examined claims forms and other records to determine eligibility.
- Delivered exceptional customer service to claimants by communicating important information and patiently listening to issues.
Sales Representative
Cereus Graphics/G&G Printers
Phoenix, AZ
07.1985 - 04.2017
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Contributed ideas and offered constructive feedback at weekly sales and training meetings.
- Worked independently with minimal supervision.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Washington High School
Phoenix, AZ05.1983
Skills
- ADLs Assistance
- Mobility Assistance
- Problem Identification
- Behavior Redirection
- Dependable and Responsible
- Sales Representation
- Consulting with Customers
- Facility Tours
- Effective Problem-Solving
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Understanding Customer Needs
- Time Management
Certification
- Certified Caregiver
- CPR / First Aid / Fingerprint / Food Handler Card
- Arizona Notary
- Professional Care Academy ( Request Certifications)
Timeline
Claims Adjudicator
Department Of Economic Security
05.2020 - 05.2021
Private Caregiver
I Need An Angel
03.2018 - Current
Sales Representative
Cereus Graphics/G&G Printers
07.1985 - 04.2017
High School Diploma -
Washington High School
- Certified Caregiver
- CPR / First Aid / Fingerprint / Food Handler Card
- Arizona Notary
- Professional Care Academy ( Request Certifications)
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