Esmeralda Rivera
Tacoma,WA
Summary
Accomplished Administrative tasks with experience addressing various business office needs through file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.
Overview
5
5
years of professional experience
Work History
Administrative Specialist
US Marine Corps
Twentynine Palms, CA
01.2018 - 01.2022
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Maximized quality assurance standards and controlled downtime to meet revenue targets.
- Handled incoming and outgoing calls.
- Worked on behalf of senior leaders to complete project requirements according to schedules.
Waitress
IHOP
Tukwila, WA
12.2016 - 08.2017
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials and took drink orders.
- Stayed up-to-date on menu changes to help customers make food choices.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Checked identification for minimum age for sale of alcoholic beverages.
- Inspected dishes and utensils for cleanliness.
- Bussed and reset tables to keep dining room and work areas clean.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Skills
- Multitasking and Time Management
- Schedule Management
- Appointment Coordination
- Office Equipment Operation
- Task Prioritization
- Microsoft Office Suite
- Verbal and Written Communication
- Research and Analytical Skills
Languages
Spanish
Native or Bilingual
Timeline
Administrative Specialist
US Marine Corps
01.2018 - 01.2022
Waitress
IHOP
12.2016 - 08.2017