Dakota Belcher
Pasadena,MD
Summary
Talented Manager with expert team leadership, planning and organizational skills built during a successful career. Smoothly transitioned employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a result-driven approach.
Overview
9
9
years of professional experience
Work History
Manager
WLR Automotive Group
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Led team by answering complex questions and mentoring personnel one-on-one.
Project Manager
Milford Haven Marine, Inc.
11.2014 - 09.2021
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Coordinated plans between customers, management teams, and staff to facilitate projects getting accomplished in a timely manner.
Skills
- Issue and Conflict Resolution
- Coaching and Mentoring
- Complex Problem-Solving
- Customer Relationship Management
- Budgeting and Cost Control
- Scheduling and Coordinating
- Team Leadership
Accomplishments
- Exceeded company sales goal by 27% by effectively leading, and motivating employees.
- Received consistently positive customer feedback, resulting in a 96% customer satisfaction rating.
- Implemented a new sales strategy that helped led to a 35% overall sales increase.
- Attended, and graduated multiple leadership courses, and conferences to further develop my leadership skills.
Languages
English
ASL
Limited Working
Timeline
Manager
WLR Automotive Group
10.2021 - Current
Project Manager
Milford Haven Marine, Inc.
11.2014 - 09.2021
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