Experienced Bakery Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 3 Years of progressive leadership experience.
Overview
10
10
years of professional experience
Work History
Bakery Manager
Haggen Food & Pharmacy
Bellingham, WA
06.2017 - Current
Maintained cleanliness and hygiene in bakery premises.
Managed all baking operations professionally and handled all problems confidently.
Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales up at least 10% from previous years.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Purchased ingredients and cultivated strong vendor relationships.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Crew Member
McDonald's
Lynden, WA
10.2018 - 02.2019
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked well with teammates and accepted coaching from management team.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Member
Target
Bellingham, WA
10.2016 - 01.2017
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained effective team member communication.
Answered customer questions and provided detailed product information.
Blocked and faced products on displays and shelves in accordance with company policy.
Landscaper
Self Employed Services
Blaine, WA
06.2011 - 05.2016
Maintained grounds by trimming, weeding and general clean-up.
Performed planting, watering, mulching and edging of lawns.
Removed weeds, hazards and debris from common pathways to improve usability.
Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
Maintained routine landscaping schedules to boost lawn health.