Makenna Pender
North Olmsted,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking HVAC/R position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
Work History
To-Go Specialist
Olive Garden - Darden Restaurants
North Olmsted, OH
09.2020 - Current
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Maintained knowledge of current sales and goals for each guest, quality compliance and customer experiences.
- Maintained cleanliness of kitchen and restaurant area by performing light repair work as well as cleaning counters, equipment and floors.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Provided suggestions for and actively participated in improving sales, margins and execution of all programs.
- Continues to work to increase To-Go on-time and accuracy scores.
To-Go Specialist
Danny Boy's Pizza
North Olmsted, OH
12.2018 - 05.2020
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
- Maintained dining area by performing light repair work as well as cleaning counters, equipment and floors.
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Education
No Degree - Mechanical Engineering
University of Akron
Akron, OHHigh School Diploma -
Saint Joseph Academy
Cleveland, OH05.2021
Skills
- Customer Relations
- Supply Management
- Basic Math
- Computer Skills
- Critical Thinking
- Good Telephone Etiquette
- Dependable and Responsible
- Multitasking and Prioritization
- Service-Oriented
- Cleaning and Sanitizing
- Flexible and Adaptable