Summary
Overview
Work History
Education
Skills
References Available
Timeline
Generic

David McMillan

Hollsopple,PA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

22
22
years of professional experience

Work History

Inside Account Executive

Breezeline
Johnstown, PA
10.2023 - Current
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Use cold-calling, e-mail, and phone to become leading prospector of new business as well as increasing wallet share of existing clients
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Improved account retention by addressing client concerns promptly and offering tailored solutions.
  • Used Salesforce software to maintain detailed contact logs and account records.
  • 2023 President's Club Recipient

Producer/Partner

BB Mack Productions, LLC
Johnstown, PA
02.2019 - Current
  • Executive Producer/ Producer on Indican Pictures release of “The Boonies” (2021) Feature Film and future release of “Galatea” (2022) Feature Film
  • Managed all Department Heads and their teams successfully completing all aspects of production process on budget
  • Departments included Casting/Locations/Wardrobe & Props/Camera/Production and Food Services
  • Negotiated and secured theatrical release agreement for East Coast film premier of “The Boonies”
  • Managed post production team for film and sound editing
  • Able to work under pressure, pay attention to detail, meet deadlines and challenge team using solid leadership and communication skills.

Senior Account Executive

Atlantic Broadband, LLC
Johnstown, PA
01.2002 - 02.2020
  • Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility to build large multi-million-dollar enterprise client list.
  • Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • 2016 Top Producer Outside Account Executive PA Market.

Education

Associate of Science - Network Administration

Penn Highlands Community College
Johnstown, PA
12.2001

Skills

    • Microsoft Office Suite
    • Salesforce
    • Teamwork and Collaboration
    • CSG
      • Exceptional customer service
      • Sales Reporting
      • Problem-solving aptitude
      • Goals and performance

References Available

Upon request

Timeline

Inside Account Executive

Breezeline
10.2023 - Current

Producer/Partner

BB Mack Productions, LLC
02.2019 - Current

Senior Account Executive

Atlantic Broadband, LLC
01.2002 - 02.2020

Associate of Science - Network Administration

Penn Highlands Community College

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David McMillan