Deadra Loney
Los Angeles,CA
Summary
Dynamic Security Specialist with extensive experience at Allied Universal Security Services, excelling in customer service and access management. Proven track record in enhancing safety protocols and conducting effective team training, leading to improved incident response. Adept at building strong relationships with law enforcement, ensuring a secure environment for all stakeholders. CPR certified.
Overview
15
15
years of professional experience
Work History
Security Specialist
Allied Universal Security Services
Los Angeles, CA
11.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Customer service
Security Supervisor
Allied Universal Security Services
Los Angeles, CA
04.2023 - 11.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Customer service
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Collaborated with management to develop security policies and procedures.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Logistic Specialist
Allied Universal Security Services
Los Angeles, CA
05.2020 - 04.2023
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Tracked and managed transfer paperwork such as packing lists.
- Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
- Updated and maintained databases to track shipments and inventory.
- Created reports to provide insights into logistics operations and performance.
Restaurant Manager
Taco Bell Restaurant
Torrance, CA
03.2010 - 04.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Monitored daily operations to ensure seamless service delivery, addressing any issues promptly.
- Fostered positive work environment, leading to decrease in staff turnover.
- Cultivated strong team culture, organizing team-building activities that improved morale and teamwork.
- Developed loyalty program to encourage repeat business, enhancing customer retention.
Education
General Studies
Paramount High School
Paramount, CA06.1997
Skills
- Customer service
- Professionalism
- Access management
- Data entry
- CPR certified
- Coaching and mentoring
- Team Training
- Team player
- Team leadership
- Active listening
- Schedule coordination
Timeline
Security Specialist
Allied Universal Security Services
11.2024 - Current
Security Supervisor
Allied Universal Security Services
04.2023 - 11.2024
Logistic Specialist
Allied Universal Security Services
05.2020 - 04.2023
Restaurant Manager
Taco Bell Restaurant
03.2010 - 04.2020
General Studies
Paramount High School