Sidney Smith
Albemarle,NC
Summary
Very hardworking and a passionate job seeker with strong organizational skills. I am more than ready to secure the position of the Economics Services Caseworker. I am ready to help the team achieve company goals!
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvement
04.2022 - Current
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 04.2022
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Business Administration And Management
Stanly Community College
Albemarle, NC05-2024
High School Diploma -
Albemarle High School
Albemarle, NC06-2022
Skills
- Refunds and exchanges
- Complaint resolution
- Typing speed
- Outgoing personality
- Reading comprehension skills
- Problem-solving
Timeline
Customer Service Associate
Lowes Home Improvement
04.2022 - Current
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 04.2022
Associate of Applied Science - Business Administration And Management
Stanly Community College
High School Diploma -
Albemarle High School
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