Deaesha Garcia
New York
Summary
Collaborative Lead Sales Consultant offers expertise in sales management and customer service. In-depth knowledge of surgical/cosmetic procedures and sales principles. Organized and goal-oriented team player with 13 years of extensive experience executing sales and supporting upper management.
Overview
12
12
years of professional experience
Work History
Senior Sales Consultant
Millennials Plastic Surgery
07.2024 - 12.2025
- Conduct in-depth consultations with patients to understand their aesthetics goals, concerns and expectations.
- Educate patients on surgical and non-surgical procedures, treatment options, recovery timelines, risk,and pricing.
- Developed personalized treatment plans and convert consultations into scheduled procedures.
- Collaborate closely with plastic surgeon and clinical team to ensure accurate, ethical and compliant patient recommendations.
- Manage patient follow up, address questions, and maintain long-term relationship to encourage retention and referrals.
- Schedule pre-operative appointments, surgery dates, and relation medical clearances.
- Assist patients with financing options and apply patients for financial assistance or third party payment plans.
- Collect deposits and full payment; explain pricing, packages,and payment plans.
Senior Sales Consultant
Sonobello
01.2022 - 07.2024
- Meet with new and existing patients to determine their goals, matching the patient's desired treatment plan with appropriate surgeon as the next step in their transformation
- Collaborate with sales and management team to discuss successful sales techniques and ways to implement such strategies
- Develop customized sales techniques to successfully sell and upsell services to new and existing clients
- Meet with management to present sales report data outlining breakdown of actual sales revenue in comparison to forecast
- Execute and achieved low refund rate/turnover by enforcing company cancellation policy by thoroughly answering all questions during initial consultation
Senior Sales Consultant
Lexington Plastic Surgeons
02.2019 - 12.2021
- Provided value and educated to patients regarding our approach, the procedure, and the process; including all documentation and financing/payment/insurance options available
- Managed the appropriate follow up with both the clinical team and the patient to ensure a great experience leading up to and through the procedure
- Maintained and developed a patient pipeline, and regularly followed up with prospective patients who did not move forward in their initial consultation
- Demonstrated leadership to keep the entire team informed
Surgical Technologist & Sales Consultant
Manhattan Surgical Care
01.2016 - 05.2019
- Prepared and presented treatment quotes, as well as discussed procedure financing
- Ensured consistent delivery of an excellent patient experience
- Implemented strategic sales initiatives to maximize revenue and expand customer base
- Provided treatment scheduling support
- Communicated effectively with surgeons, nurses, anesthesiologists, and scrub techs while performing duties in the OR environment
- Maintained reusable surgical instrumentation and equipment, including decontamination, cleaning, sterilizing, storing and distributing
Sales Consultant
Pretty Skin Dr Rosetta Gary
01.2014 - 01.2016
- Networked to build client base and promote products to new and existing clients
- Identified target markets for specific surgical products and developed promotional campaigns accordingly
- Implemented professional sales presentations to creatively communicate product quality and market comparisons
- Increased client satisfaction and retention by revamping incentive system
- Generated leads through cold calling prospective customers in assigned territory
Education
Associate in Science (AS) in Surgical Technology -
The College of New Rochelle
NY07.2008
Skills
- Outbound Sales Calling
- HIPAA
- Contract Negotiation and Closing Strategies
- Sterile processing
- Aseptic technique
- Specimen collection / processing
- Medical terminology
- Vital signs
- EMR systems
- Anatomy knowledge
Timeline
Senior Sales Consultant
Millennials Plastic Surgery
07.2024 - 12.2025
Senior Sales Consultant
Sonobello
01.2022 - 07.2024
Senior Sales Consultant
Lexington Plastic Surgeons
02.2019 - 12.2021
Surgical Technologist & Sales Consultant
Manhattan Surgical Care
01.2016 - 05.2019
Sales Consultant
Pretty Skin Dr Rosetta Gary
01.2014 - 01.2016
Associate in Science (AS) in Surgical Technology -
The College of New Rochelle