De'Aire Hinton

• Received daily delivery instructions and route assignments from dispatch.
• Provided excellent customer service by answering inquiries about products or services being delivered.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Managed inventory levels during deliveries by verifying load counts against shipping manifests.
• Handled merchandise in accordance with product handling standards.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
• Conducted emergency vehicle repairs to restore safety and dependability.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Loaded and unloaded vehicles at distribution center and delivery address.
• Transported and safely delivered items to prevent damage or loss.
• Reviewed delivery documents and orders and reported errors to supervisor.
• Determined optimal routes based on GPS application information and knowledge of local routes.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.

-SIDE JOB

• Lead and manage quality inspector teams
• Inspect products to ensure top quality
• Tag and scrap/dispose of discarded materials
• Poke-Yoke: Ensure all electrical failsafe's are working properly to alert defects
• Led and coordinated activities of quality control inspection department, verifying operational compliance with quality processes and procedures.
• Monitored and evaluated team performance to ensure adherence to quality standards.
• Established product specifications and quality assurance practices.
• Conducted regular audits of products and services to ensure compliance with established standards.
• Developed documentation outlining processes and procedures for the Quality Assurance team.
• Collaborated with other departments to develop plans that improve overall product quality.

• Followed regular schedule of pickups for individual customers and groups.
• Prepared detailed reports outlining trip, vehicle and passenger details.
• Performed pre-trip inspection on equipment prior to departing each location.
• Communicated effectively with dispatch personnel regarding route changes or delays due to traffic or weather conditions.
• Provided excellent customer service when delivering products and goods to customers' locations.
• Transported goods to and from specified destinations in accordance with delivery schedules.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
• Ensured the safe operation of vehicles by complying with all safety requirements including DOT regulations.
• Strictly followed company policies regarding cargo weight limits and securement methods.
• Conducted daily maintenance checks such as checking fluid levels, tire pressure.
• Verified load against shipping papers for accuracy of product quantity and type.
• Filled out delivery documentation correctly and completely.
• Used pallet jack and forklift to load and unload products at distribution centers and route locations

• Maintained clean and orderly appearance throughout kitchen and dining area.
• Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
• Followed standardized recipes to ensure consistent quality of dishes served to customers.
• Assisted with ordering bulk items such as produce or proteins from suppliers.
• Monitored food temperatures to maintain food safety.
• Discarded expired products promptly according to health regulations.
• Operated commercial-grade cooking equipment such as ovens, grills, deep fryers, steamers, and kettles.
• Adjusted established recipes to meet special dietary and allergen restrictions.
• Kept accurate records of food production schedules and quantities prepared for each meal period.
• Planned menus based on dietary requirements, cost considerations, seasonal availability, special events.
• Supervised other kitchen staff members during shifts as required by management.
• Stored food properly in designated containers at appropriate temperatures.
• Prepared and cooked meals for large groups of people in an institutional setting.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
• Trained new cooks on proper safety procedures and use of kitchen equipment.
• Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
• Garnished and arranged plated meals.
• Handled advanced thawing and food pre-preparation for upcoming meals.

• Host
• Food Prep
• Bussing Tables
• Served food and beverages to patrons and immediately remedied issues with orders.
• Assisted in training new servers.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Set up tables in between patrons to reduce wait times.
• Delivered food orders promptly and courteously.
• Checked food before serving it to customers.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Trained new employees on restaurant procedures and plating techniques.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

• Work Assembly Line
• Maintain Paint Viscosity Levels
• Operate High_Low Server
• Collaborated with coworkers to perform projects quickly and meet business goals.
• Monitored and adjusted machine operations as needed for quality assurance.
• Measured and weighed items to meet quality standards and prevent waste.
• Used hand trucks and forklifts to unload, load and transport items.
• Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
• Classified defects from finished orders for record tracking and statistics.
• Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
• Helped achieve team goals by rotating production lines and daily duties to meet demand.