Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

DEAN A. GLASSHOFF

Tucson

Summary

Healthcare professional committed to nursing leadership with track record of improving patient outcomes and staff performance. Known for enhancing operational efficiencies and implementing best practices. Reliable team collaborator focused on achieving results and adapting to evolving healthcare needs.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Director of Nursing

Northwest Tucson Surgery Center
04.2021 - Current
  • Management of multiple-specialty outpatient surgery center hospital department, consisting of 5 operating rooms, 3 endoscopy/procedure rooms, 20 recovery bays and 8 Pre-Op bays, performing 5000+ cases annually. Responsible for centralizing and growing surgical scheduling team.
  • Leading of 48 direct reports that include scheduling, registration, pre-admit evaluations, Pre-Op, Operating Room, Post Anesthesia Care Unit, Materials Management and Sterile Processing.
  • Growth and development of leadership team which included a supervisor and materials manager
  • Market oversight of anesthesia needs – adjusting the OR availability to meet the needs of our customers while balancing fiscal responsibility with volume growth.
  • Member of the governance committee which adjusts and awards operating block time using several accountability metrics such as utilization, first case on time start, and turnaround times.
  • Collaborate with the medical team to organize surgical needs and staffing needs to provide safe patient care.
  • Directly responsible for regulatory compliance with successful completion of Joint Commission surveys
  • Leading of 160+ direct reports as interim Director of Perioperative Services for Northwest Medical Center from July, 2023 thru September, 2023 and April, 2025 thru June, 2025.

Manager

Northwest Tucson Surgery Center
10.2020 - 04.2021
  • Supervision of clinical areas to include pre-admit evaluations, Pre-Op, Operating Room, gastrointestinal procedures, Post Anesthesia Care Unit, and Sterile Processing with 40 direct reports by scheduling, directing and evaluating staff.
  • Oversaw day-to-day operation in accordance with regulations and policies.
  • Responsible for recruiting, screening, interviewing, and processing team members.
  • Collaborated with team to determine resources needed to accomplish objectives in clinical areas while being fiscally responsible in accordance with policies and procedures.
  • Implemented new processes with the team based on best practice.
  • Scheduled, monitored, and adjusted staffing based on surgical and procedural volumes to maintain productivity standards.
  • Team member for the oversight of redesign and remodel of the endoscopy area of the surgery center to meet current infection control standards and to accommodate the addition of new doctors.

Supervisor, Pre-op/PACU

Northwest Tucson Surgery Center
05.2012 - 10.2020
  • Similar duties as manager role with supervision of 18 direct reports in Pre-Op, GI, and Post Anesthesia Care Unit with 18 direct reports.
  • Clinical nursing duties as needed.

Lead Registered Nurse, Pre-op/PACU

Northwest Tucson Surgery Center
08.2010 - 05.2012
  • Clinical nursing with additional duties to include staffing ratios, supply ordering and distribution, and schedule management

Registered Nurse

Northwest Tucson Surgery Center
08.2007 - 08.2010
  • Clinical nursing for Pre-Op and PACU for both the OR and GI

Registered Nurse

Tucson Surgery Center
01.2001 - 01.2007

Pre-op/PACU RN 2001-2003

Supervisor, Pain Management 2003-2005

Manager, Center for Pain Management 2005-2007

  • Clinical nursing for Pre-Op and PACU for the OR, GI, and Pain Management
  • Supervised the Pain Management team with 6 direct reports.
  • Managed the relocation and reorganization of Pain Management to a newly licensed and constructed freestanding facility. Successfully managed the completion of State and Medicare surveys.
  • Oversaw daily operations of CPM including 10 direct reports.

Registered Nurse

Tucson Medical Center
01.1997 - 01.2001

Medical/Surgical Unit 1997-1998

Medical/Surgical/Trauma Intensive Care Unit 1998-2001

  • Clinical nursing for medical, post-surgical, and trauma patients

Education

Bachelor of Science - Nursing -

University of Nebraska Medical Center
Omaha, NE

Skills

  • Leadership and guidance
  • Quality improvement
  • Strong work ethic
  • Employee coaching
  • Multidisciplinary collaboration
  • Process improvements
  • Budget management
  • Staff recruitment and retention
  • Healthcare regulations compliance
  • Critical thinking

Certification

Registered Nurse, Arizona State Board of Nursing, #RN098708

Timeline

Director of Nursing

Northwest Tucson Surgery Center
04.2021 - Current

Manager

Northwest Tucson Surgery Center
10.2020 - 04.2021

Supervisor, Pre-op/PACU

Northwest Tucson Surgery Center
05.2012 - 10.2020

Lead Registered Nurse, Pre-op/PACU

Northwest Tucson Surgery Center
08.2010 - 05.2012

Registered Nurse

Northwest Tucson Surgery Center
08.2007 - 08.2010

Registered Nurse

Tucson Surgery Center
01.2001 - 01.2007

Registered Nurse

Tucson Medical Center
01.1997 - 01.2001

Bachelor of Science - Nursing -

University of Nebraska Medical Center

Awards

2023 Northwest Medical Center Clinical Manager of the Year

2018 Tucson “Fabulous 50” Honoree, Tucson Nurses’ Week Foundation