Dean Cox Jr
Baltimore,MD
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Pitango Bakery + Cafe
Baltimore, MD
08.2022 - 05.2026
- Managed hundreds of orders during shift
- Prepare and serve food, including appetizers, main courses, and main courses
- Ensured the safety of guests through practicing and promoting food handling protocols
- Report to management and assist regarding customer complaints and food safety
- Assisted with cleaning and maintenance in establishment
- Ability to stand on foot for 8+ hours at a time
Warehouse Associate
Amazon
Baltimore, MD
04.2021 - 07.2022
- Operated material handling equipment to ensure efficient movement of goods.
- On feet 10 hours a day in a fast paced environment sending packages to shipment, reaching quotas of 350-400 packages per hour
- Maintained cleanliness and organization of work areas to meet safety standards.
- Assisted in inventory management, ensuring accuracy and timeliness of stock counts.
Food Service Worker
Squires
Baltimore, MD
02.2018 - 06.2020
- Managed phone orders and in-person customer orders
- Preparation and serving of food, including appetizers, main courses, and beverages
- Ensured wait time from order to delivery was less then 20 minutes
- Enured the safety of guests through practicing and promoting safe food handling protocols
HVAC Assistant
Magic Mechanical
Baltimore, MD
09.2017 - 02.2018
- Assisted technicians with installation and maintenance of HVAC systems.
- Collaborated in equipment inspections to identify operational issues.
- Documented service reports detailing maintenance activities and findings.
- Provided exceptional customer service during on-site visits and consultations
- Managed 3-4 service calls a day, each with care and time sensitivity
Education
High School Diploma -
Patapsco High School And Center Of The Arts
Baltimore, MDSkills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
Timeline
Food Service Worker
Pitango Bakery + Cafe
08.2022 - 05.2026
Warehouse Associate
Amazon
04.2021 - 07.2022
Food Service Worker
Squires
02.2018 - 06.2020
HVAC Assistant
Magic Mechanical
09.2017 - 02.2018
High School Diploma -
Patapsco High School And Center Of The Arts