Dean Duke
22837 W Jonathan Dr Channahon,IL
Summary
Results-driven Ramp Manager with proven expertise in operational management, safety compliance, and team leadership. Demonstrated ability to streamline processes and minimize incidents, ensuring efficient ramp operations and enhanced team performance.
Overview
30
30
years of professional experience
Work History
Ramp Manager
Pacific Rail Services
Willow Springs, IL
11.2014 - Current
- Oversaw ramp operations, ensuring timely and efficient loading and unloading of railcars.
- Implemented safety protocols, reducing incidents and promoting compliance among staff.
- Trained and mentored team members on operational best practices and safety standards.
- Streamlined processes to enhance turnaround times for railcar servicing activities.
- Minimized incidents on the ramp area by enforcing strict adherence to safety regulations and guidelines among all staff members.
- Conducted regular audits to ensure adherence to quality control measures in ramp procedures.
- Coordinated schedules for personnel and equipment to optimize resource allocation.
Environmental Technician
Silver Cross Hospital
Joliet, IL
06.2010 - 11.2014
- Monitored air and water quality, identifying potential hazards and recommending corrective actions.
- Developed and implemented waste management protocols to enhance sustainability efforts.
- Trained staff on proper handling of hazardous materials to minimize risks and promote safety.
- Ensured cleanliness and sanitation of facilities to meet health and safety standards.
- Operated specialized cleaning equipment to maintain floors, carpets, and surfaces efficiently.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote a sanitary treatment and services environment.
Land Survey Technician
T J Lambert Construction
Joliet, IL
10.2006 - 06.2010
- Conducted precise land measurements utilizing total stations and GPS technology.
- Collaborated with engineers to prepare accurate site plans and boundary surveys.
- Assisted in the preparation of survey reports, ensuring compliance with local regulations.
- Delivered on-time completion of boundary surveys for real estate transactions, supporting smooth property transfers.
Delivery Driver Supervisor
Grants Appliances
Joliet, IL
10.1996 - 11.2006
- Supervised delivery operations, ensuring timely and efficient service to customers.
- Mentored and trained new drivers on best practices and safety protocols.
- Implemented process improvements to enhance workflow efficiency within delivery team.
- Resolved customer inquiries and issues related to deliveries promptly and effectively.
- Trained new delivery drivers on company policies, safety protocols, and customer service standards.
- Ensured proper handling of sensitive materials during transport, adhering strictly to company guidelines.
Education
High School Diploma -
Joliet Central High School
Joliet, IL06-1992
Skills
- Operational management
- Incident response
- Logistics management
- Ground handling
Timeline
Ramp Manager
Pacific Rail Services
11.2014 - Current
Environmental Technician
Silver Cross Hospital
06.2010 - 11.2014
Land Survey Technician
T J Lambert Construction
10.2006 - 06.2010
Delivery Driver Supervisor
Grants Appliances
10.1996 - 11.2006
High School Diploma -
Joliet Central High School