Dean Fuller
Austin,TX
Summary
Accomplished finance professional with over 25 years in automotive dealership operations, specializing in finance and insurance. Dedicated to delivering high levels of customer satisfaction and maximizing dealership profitability through ethical finance practices and team collaboration. Enhanced per-vehicle finance revenue and approval rates. Expert in securing credit approvals and fostering customer loyalty through strong collaboration and leadership. Proficient in Reynolds & Reynolds and certified in Finance & Insurance.
Overview
2026
2026
years of professional experience
Work History
Finance Contractor
Henna Chevrolet, L.P.
06.2002 - Current
- Provide F&I services on a contract basis, supporting dealership goals in revenue, compliance, and customer satisfaction.
- Develop tailored finance options for clients while maintaining high standards of ethics and transparency.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Established long-term relationships with clients, resulting in increased repeat business.
Finance Director
Capital Chevrolet
2000 - 03.2002
- Oversaw the F&I department operations including team training, lender relations, and compliance management.
- Increased per-vehicle finance revenue and improved contract funding efficiency.
- Handled all customer financing and insurance needs, achieving consistent approval rates and high customer satisfaction.
- Collaborated with sales to streamline deal processing and title delivery.
Finance Manager
Capital Chevrolet
05.1997 - 10.2000
Finance Manager
Chuck Nash Chevrolet Buick GMC
06.1996 - 05.1997
Parts Manager
Chuck Nash Chevrolet Buick GMC
02.1994 - 06.1996
Automobile Sales Consultant
Cuck Nash Chevrolet Buick GMC
09.1990 - 02.1994
Education
High School Diploma -
Minisink Valley High School
Slate Hill, NYSkills
- Over 25 years of experience in automotive dealership operations, specializing in finance, insurance, and customer service
- Expert in securing credit approvals through daily interaction with a wide range of lending institutions
- Proficient in preparing, disclosing, and executing financial contracts and title work directly with customers
- Strong collaboration with sales management and teams to ensure smooth deal flow and compliance
- Strong collaboration with sales management and teams to ensure smooth deal flow and compliance Committed to maintaining high CSI (Customer Satisfaction Index) scores and fostering customer loyalty
- Proven ability to lead, train, and motivate F&I staff and other dealership personnel
- Technically proficient in: Reynolds & Reynolds, RouteOne, CUDL, StoneEagle, GM Financial Connect, and multiple lender portals
- Certified in Finance & Insurance and Sales Training through Service Life & Casualty Serv-Sell Program
Timeline
Finance Contractor
Henna Chevrolet, L.P.
06.2002 - Current
Finance Manager
Capital Chevrolet
05.1997 - 10.2000
Finance Manager
Chuck Nash Chevrolet Buick GMC
06.1996 - 05.1997
Parts Manager
Chuck Nash Chevrolet Buick GMC
02.1994 - 06.1996
Automobile Sales Consultant
Cuck Nash Chevrolet Buick GMC
09.1990 - 02.1994
Finance Director
Capital Chevrolet
2000 - 03.2002
High School Diploma -
Minisink Valley High School
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