Reliable and responsible professional with extensive experience in equipment maintenance and customer communication. Committed to fostering positive relationships while ensuring timely repairs and service excellence.
Overview
20
20
years of professional experience
Work History
Service Manager
Kevin's Auto
Strasburg, Colorado
01.2011 - Current
Coordinated scheduling of repairs and maintenance for customer vehicles.
Communicated with customers to address concerns and provide service updates.
Maintained accurate records of service orders and technician assignments.
Reviewed inventory levels and ordered supplies to keep products in stock.
Created written estimates and obtained customer consent to proceed.
Mobile Repair Technician
Colorado Lift
Littleton, Colorado
05.2006 - 01.2011
Repaired hydraulic systems, engines, transmissions, brakes and other components of the forklift.
Repaired hydraulic systems and electrical components to restore forklift functionality.
Diagnosed mechanical issues using specialized tools and equipment in a warehouse setting.
Performed regular maintenance on various forklift models to ensure optimal performance.
Performed minor repairs such as replacing hoses, filters, and belts.
Conducted safety inspections to ensure compliance with industry standards and regulations.