Experienced Director of Casino Operations with a successful track record in effectively managing all aspects of casino operations. Proven ability to optimize gaming floor performance and enhance customer satisfaction through strategic planning. Demonstrated leadership abilities and financial skills instrumental in fostering team collaboration and achieving operational goals. Continually seeking opportunities to take on more responsibility to improve all aspects of the casino.
Worked with Table Managers to create new ideas to generate revenue such as minimum bets and game changes.
Performance Analysis
Gaming Expertise
Technical knowledge
Employee Relations
Teamwork and Collaboration
Customer Service
Reliability
Excellent Communication
Team Leadership
Team building