Dean Loveland
Midvale,UT
Summary
Client-focused professional with extensive experience guiding individuals through complex, high-trust decisions in the healthcare, education, financial, and service sectors. Proven ability to articulate detailed information clearly, assess individual needs accurately, and maintain confidential records with precision. Renowned for exceptional communication skills, meticulous attention to detail, and ethical management of sensitive information. Eager to leverage relationship-driven support, administrative expertise, and client advocacy in a Benefits Specialist role to enhance organizational success and client satisfaction.
Overview
12
12
years of professional experience
Work History
Amazon Delivery Driver
Inland XMile
10.2025 - Current
- Manage high daily delivery volumes while maintaining accuracy, efficiency, and compliance with company standards
- Provide professional customer interactions and resolve delivery-related concerns promptly
- Demonstrate strong time management, accountability, and reliability in a fast-paced environment
Financial Clerk (Volunteer Calling)
Religious Organization
01.2023 - Current
- Handle and reconcile tithing funds and monetary donations with strict attention to accuracy and confidentiality
- Process approved financial assistance payments to members in need in accordance with established guidelines
- Maintain detailed financial records, prepare reports, and support budget monitoring for leadership
- Work closely with church leadership to ensure funds are handled ethically, responsibly, and in compliance with procedures
- Demonstrate high trust, integrity, and accountability when managing sensitive financial information
Speech-Language Technician
Aspen Hill Speech Pathology Group
08.2019 - 09.2025
- Delivered individualized therapy services while building long-term, trust-based relationships with clients and families
- Conducted in-depth conversations to assess needs and explain complex treatment plans in clear, understandable terms
- Documented progress accurately and adjusted services to align with client goals
- Maintained confidentiality and followed structured protocols in a regulated healthcare environment
Substitute Teacher
Kelly Educational Staffing
09.2018 - 05.2019
- Adapted quickly to new classroom environments while following established lesson plans and policies
- Communicated clearly and confidently with students, faculty, and administrators
- Maintained structure, engagement, and positive learning environments across K–12 settings
Pest Control Technician
Fox Pest Control
01.2016 - 01.2017
- Delivered scheduled services while prioritizing customer satisfaction and retention
- Educated clients on service plans, safety considerations, and preventive measures
- Built rapport and trust with customers through responsive, courteous service
Sales Representative
Marketing Solutions International
01.2014 - 01.2015
- Engaged prospective customers in consultative, face-to-face sales conversations
- Identified customer needs, addressed objections, and closed sales in a competitive environment
- Developed resilience, persuasion, and relationship-building skills aligned with ethical selling practices
Education
Bachelor of Science - Communication Disorders
Utah State University
Logan, UT01.2019
Skills
- Client Relationship Management
- Trust-Based Client Engagement
- Needs Assessment & Discovery
- One-on-One Client Consultations
- Clear, Empathetic Communication
- Active Listening
- Client Education & Guidance
- Professional Confidentiality
Timeline
Amazon Delivery Driver
Inland XMile
10.2025 - Current
Financial Clerk (Volunteer Calling)
Religious Organization
01.2023 - Current
Speech-Language Technician
Aspen Hill Speech Pathology Group
08.2019 - 09.2025
Substitute Teacher
Kelly Educational Staffing
09.2018 - 05.2019
Pest Control Technician
Fox Pest Control
01.2016 - 01.2017
Sales Representative
Marketing Solutions International
01.2014 - 01.2015
Bachelor of Science - Communication Disorders
Utah State University