Dean Nash
Saginaw
Summary
Accomplished Manager on Duty at Bavarian Inn Lodge, adept in budget management and complex problem-solving. Excelled in enhancing customer relations and employee performance, significantly improving service efficiency. Skilled in public speaking and policy enforcement, I championed initiatives that fostered a positive, secure environment across diverse roles, including a pivotal position at Health Source Hospital.
Efficient Manager versed in task delegation and workflow coordination, promoting efficient, and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.
Overview
2
2
years of professional experience
Work History
Manager on Duty
Bavarian Inn Lodge
01.2023 - Current
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Trained employees in essential job functions.
Mental Health Technician
Health Source Hospital
11.2022 - 12.2023
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
Police Dispatcher
Saginaw Valley State University
10.2022 - 10.2023
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
Education
High School Diploma -
Riverview Community High School
Riverview, MI06-2020
Skills
- Budget management
- Business development
- Public speaking
- Documentation and reporting
- Policy enforcement
- Complex Problem-solving
Accomplishments
- DECA Disctrict Champion: Marketing
- DECA Gold Medalist: Accounting
- 2016 Michigan Bowling State Champion
Timeline
Manager on Duty
Bavarian Inn Lodge
01.2023 - Current
Mental Health Technician
Health Source Hospital
11.2022 - 12.2023
Police Dispatcher
Saginaw Valley State University
10.2022 - 10.2023
High School Diploma -
Riverview Community High School
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