Dynamic retail professional with extensive experience at Kwik Trip excelling in team leadership and customer service. Proven track record in optimizing inventory management, enhancing operational efficiency, and driving sales growth. Skilled in decision-making and problem-solving, consistently achieving profitability targets while fostering a positive team environment.
Work History
Assistant Manager
Kwik Trip | 2019 - Current
Assisted in managing daily operations to ensure efficient store performance.
Trained and mentored new team members on company policies and procedures.
Developed staff schedules to optimize workforce availability and customer service.
Implemented inventory management practices to reduce waste and improve stock accuracy.
Store Manager
10 Years 5 Months
Culver's Restaurant | 03.2009 - 08.2019
Led daily operations, ensuring compliance with food safety standards and quality protocols.
Trained and mentored team members on customer service excellence and operational procedures.
Developed staff schedules to optimize labor efficiency while maintaining service quality.
Implemented inventory management practices to reduce waste and improve stock accuracy.
Dept Manager
5 Years 11 Months
Menards | 03.2003 - 02.2009
Supervised daily operations, ensuring compliance with safety and quality standards.
Trained and developed team members to enhance productivity and efficiency.
Managed inventory control processes, optimizing stock levels and reducing waste.
Implemented process improvements, leading to increased operational efficiency.
Store Manager
23 Years
McDonald's | 02.1980 - 02.2003
Analyzed sales data to identify trends, adjusting strategies to meet customer demands effectively.
Enhanced guest experiences by resolving complaints promptly and implementing feedback initiatives.
Collaborated with corporate team on marketing promotions to drive foot traffic and sales growth.
Monitored financial performance, managing budgets to achieve profitability targets consistently.