Qualified Substance Abuse/Mental Health Intensive Outpatient Facilitator with Certified Drug and Alcohol Abuse Counselor - R and Peer Support Specialist Certification With a desire to help substance abuse and mental health clients. Committed to helping clients understand emotional and mental health issues underlying substance abuse patterns. Excels at building a positive therapeutic rapport with clients and a creative environment for exacting and supporting change.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SAIOP Facilitator/Case Management
Dream Provider Care Services
Washington, NC
08.2020 - Current
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Facilitated substance abuse and mental health group sessions for up to eighteen clients in outpatient setting.
Developed goal-oriented psychoeducational and activity therapy group session utilizing SAMHSA counselor's treatment manual matrix to improve clients' level of functioning.
Provided comprehensive case management services, including creating detailed person centered treatment plans in accordance with NCDHHS standards , treatment team meetings and connecting clients and families to appropriate resources.
Developed individual treatment goals and interventions based on history and diagnosis.
Provided individual and group counseling and support to clients with drug and alcohol abuse issues.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Consulted with clinicians to devise and manage effective ongoing care plans for all clients including at-risk clients.
Peer University Intern
Sunrise Community For Recovery And Wellness
Asheville, NC
01.2020 - 02.2020
Spearheaded group sessions to help individuals deal with substance abuse and mental health related issues.
Delivered individualized peer support services to peers working through issues such as mental illness and substance abuse.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Communicated with individuals' family members, offering information and insight into support services available at community level.
Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
Monitored social media and online sources for industry trends.
Worked with peers in felony diversion program as well as various other community outreach programs.
Driver
Uber/Lyft
Asheville, NC
05.2019 - Current
Provide safe and effective transit for 30 plus passengers daily.
Engage passengers in positive conversation whilst driving.
Coordinated efficient routes to avoid delays and optimize schedules.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Serial Entrepreneur
Self-Employed
Greenville, NC
01.2006 - Current
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Mapped income generating strategies to grow revenue.
Created and updated company digital presence to enhance various ventures marketing through professional website and optimized social media profiles.
Determined business plan, mission statement and vision.
Healthy Opportunities Program (HOP) CaseWorker at Dream Provider Care ServicesHealthy Opportunities Program (HOP) CaseWorker at Dream Provider Care Services