Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Becerra

Tucson,AZ

Summary

Proven track record in enhancing customer satisfaction and sales at Sam Levitz Furniture through expert merchandising and display skills. A quick learner and motivated team player, adept at customer service and maintaining visually appealing environments. Successfully collaborates with teams to exceed targets, demonstrating both hard and soft skills without relying on numerical achievements.

Overview

23
23
years of professional experience

Work History

Retail Merchandiser

Sam Levitz Furniture
06.2016 - 07.2024
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

Customer Service Cashier

Circle K
05.2004 - 09.2013
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Housekeeper

Cleaning Authority
03.2001 - 03.2004
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Education

High School Diploma -

Hubbard High School
Chicago, IL
06.1988

Skills

Pricing strategy

Customer Service

Quick Learner

Motivated Team Player

Stocking

Merchandising and Display

Timeline

Retail Merchandiser

Sam Levitz Furniture
06.2016 - 07.2024

Customer Service Cashier

Circle K
05.2004 - 09.2013

Housekeeper

Cleaning Authority
03.2001 - 03.2004

High School Diploma -

Hubbard High School
Deana Becerra