Deana Pinkelton
Greenbrier,TN
Summary
Self-disciplined professional with over 19 years of experience in remote work, seeking a position where I can utilize my computer skills, communication skills, and phone skills. I am dependable and dedicated to performing at my best, and I am looking to change the direction of my employment by moving away from property management.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Regional Property Manager
Elmington Property Management
Nashville, TN
06.2024 - 12.2024
- Oversaw the operations of multiple properties, and managed a large team effectively.
- Maintained accurate and detailed property records, ensuring compliance with industry standards.
- Addressed tenant needs, and facilitated problem resolution among staff and clients.
Regional Property Manager
Enfield Management
Nashville, TN
06.2005 - 06.2024
- Oversaw the operations of multiple properties and managed a large team effectively.
- Maintained accurate and detailed property records, ensuring compliance with industry standards.
- Addressed tenant needs, and facilitated problem resolution among staff and clients.
Medical Claims Specialist
Fiserv
Nashville, TN
08.1991 - 05.2005
- Reviewed and processed medical claims for accuracy, completeness, and adherence to insurance policies and guidelines.
- Provided customer service over the phone to insured individuals regarding disputes, questions, or providing benefit information.
- Utilized coding systems such as CPT and ICD-9 to accurately assign appropriate reimbursement codes for services rendered.
Education
High School Diploma -
Greenbrier High School
Greenbrier, TN 05-1985
Skills
- Computer skills: Proficient in property management software, Microsoft Excel, Word, and Outlook
- Communication Skills: Excellent verbal and written communication abilities
- Phone Skills: Strong phone etiquette, and customer service skills
- Time management skills: Ability to manage time effectively and prioritize tasks to meet deadlines
- Prioritization Skills: Skilled in identifying and addressing urgent tasks in dynamic environments
Certification
- Multiple certificates in completion of annual Fair Housing courses.
- Completion of required monthly courses relevant to property management.
Timeline
Regional Property Manager
Elmington Property Management
06.2024 - 12.2024
Regional Property Manager
Enfield Management
06.2005 - 06.2024
Medical Claims Specialist
Fiserv
08.1991 - 05.2005
High School Diploma -
Greenbrier High School
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