Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Smith

Newark

Summary

Highly motivated and organized healthcare professional with one year of experience as a Medical Office Assistant in a fast-paced hospital environment. Proven ability to manage complex scheduling, ensure accurate documentation, and maintain HIPAA compliance while providing exceptional patient support. Seeking to leverage administrative and patient care coordination skills to contribute to a dedicated medical team.

Overview

5
5
years of professional experience
2021
2021
years of post-secondary education

Work History

Medical Office Assistant

Newark Beth Isreal Hospital
Newark
11.2024 - Current
  • Manage and optimize the daily schedules for 2+providers, resulting in efficient patient flow and reducing appointment backlog by 15%.
  • Expertly handle all aspects of patient check-in/ check-out, including insurance verification, co-payment processing, and medical record updates.
  • Maintain strict adherence to HIPAA guidelines and hospital policy while Ensuring the confidentiality and accuracy of all electronic and physical patient records .
  • Act as the primary liaison between patients, medical staff, and external offices, effectively managing patient inquiries and resolving administrative issues promptly.

Airport Operations Agent

Newark Liberty International Airport
Newark
09.2020 - 08.2023
  • Managed high-volume customer interactions in a fast-paced environment while strictly adhering to safety and regulatory compliance protocols.

Education

Certified Medical Assistant - Medical Assistant

Garden State Science And Technology Institute
Jersey City, NJ
11.2023 - 10.2024

University High School
Newark, NJ

Skills

  • Patient Scheduling
  • Insurance Verification
  • Co-pay Processing
  • Charting
  • HIPAA Compliance
  • Medical Terminology
  • Professional Communication
  • Conflict Resolution
  • Team Collaboration, High-Volume Time Management, Customer Service Excellence

Timeline

Medical Office Assistant

Newark Beth Isreal Hospital
11.2024 - Current

Certified Medical Assistant - Medical Assistant

Garden State Science And Technology Institute
11.2023 - 10.2024

Airport Operations Agent

Newark Liberty International Airport
09.2020 - 08.2023

University High School
Deana Smith