Deandre Jones
New Haven,CT
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
New Haven Public Schools
07.2023 - Current
- Answered multi-line phone system, routing calls up to 30 daily, delivering messages to staff and greeting visitors.
- Responsible for communication and outreach of over 50 substitute teachers via Frontlines and Indeed to help resolve current teacher shortage in school district
- Processing up to 10-20 daily DCF background checks for NHPS employees to ensure employees have a clean background while being in school setting.
- Extending up to 5 weekly employment offers to Paraprofessionals in district.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Program Coordinator
Yale University
06.2022 - 01.2023
- Researched venues, catering, and other onsite logistics to help coordinate and support the Orientation/Residency period, Family Picnic, Friendsgiving, Colloquium series, and the celebratory party to conclude the semester.
- Handled and processed over 10 expense reports via Workday for the EMBA team for their Annual Conference to spread awareness of the EMBA Program.
- Worked closely with the Program Coordinators, Director, and Assistant Dean in the planning and execution of over 12 class weekends through utilizing CampusGroups and Canvas to give students a seamless and enriching experience whilst obtaining their MBA degree.
Senior Admissions Operations and Event Specialist
Yale University
10.2022 - 12.2022
- Managed on-site logistics of 5 Campus Visits and Interview Days for prospective students who would potentially want to attend Yale University's School of Management by performing mail merges via Microsoft Word for name tags and schedules.
- Greeted over 20 prospective MBA student applicants while managing registration desk for campus events to intrigue prospective student's interest in attending School of Management.
- Handled and processed over 15 expense reports for full-time MBA admissions teams via Workday for various events such as Interview Days and Campus events.
- Assisted in collaboration of composing substantive written material such as FAQ for Admissions team inbox via Outlook to help aid anyone who had question(s) regarding full-time MBA program in timely fashion.
Test Site Coordinator
Yale University
02.2022 - 06.2022
- Tracked supplies and signage to ensure that COVID-19 testing sites had enough supplies for Yale affiliates who wanted to take swab test.
- Verified over 100 student check-ins via Yale ID to ensure that person is Yale affiliated.
- Answered various non-medical questions about testing process and results to satisfy curiosity of Yale affiliates.
- Entered data into EPIC medical record system to help analyze potential trends, and to potentially brainstorm actions and scenarios to help improve testing sites.
Student Support Services Mentor
University Of Connecticut
06.2021 - 08.2021
- Advised 15 incoming first-year students in summer program created to allow for academic success, including monitoring class attendance, providing weekly check-ins, and advised on interfacing with professors and TAs as needed. (WebEx, Zoom)
- Collaborated with 3 other mentors via presentations and team meetings to give mentees feedback for academic, social, and personal success during their academic careers.
Education
Bachelor of Arts - Human Development And Family Studies
University of Connecticut
Storrs, Connecticut12.2021
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- CampusGroups
- Qualtrics
- Canvas
- Zoom
- MUNIS
- Frontlines
- Workday
- EPIC
Timeline
Administrative Assistant
New Haven Public Schools
07.2023 - Current
Senior Admissions Operations and Event Specialist
Yale University
10.2022 - 12.2022
Program Coordinator
Yale University
06.2022 - 01.2023
Test Site Coordinator
Yale University
02.2022 - 06.2022
Student Support Services Mentor
University Of Connecticut
06.2021 - 08.2021
Bachelor of Arts - Human Development And Family Studies
University of Connecticut