DeAndre Morris
Norman,OK
Summary
District Manager experienced in multi-unit operations and team development. Drove sales growth and enhanced team performance through effective leadership and strategic planning. Focused on operational success and building strong relationships to achieve organizational goals.
Overview
23
23
years of professional experience
Work History
District Manager
Dollar General
Norman, OK
11.2025 - Current
- Oversaw daily store operations to ensure adherence to company policies and procedures.
- Trained and developed team members on effective customer service techniques.
- Monitored inventory levels to maintain optimal stock and reduce shrinkage.
- Implemented promotional displays to drive sales and enhance customer engagement.
- Conducted performance evaluations to assess employee productivity and provide feedback.
- Collaborated with district leadership to create strategic business plans for growth.
- Analyzed sales data to identify trends and make informed operational decisions.
- Ensured compliance with safety standards and regulations throughout the district.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Analyzed sales data to identify growth opportunities and areas for improvement across the district.
- Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Recruited, interviewed and hired employees and implemented a mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed detailed plans based on broad guidance and direction.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Store Manager
Walgreens
Norman, OK
07.2003 - 11.2025
- Led the team in achieving store sales goals through effective inventory management and customer engagement.
- Implemented merchandising strategies to optimize product placement and increase visibility of promotions.
- Streamlined operational processes, resulting in improved efficiency and reduced customer wait times.
- Developed training programs for new employees, enhancing product knowledge and service standards.
- Conducted regular performance evaluations, providing feedback to staff and fostering professional growth.
- Analyzed sales data to identify trends, guiding strategic decisions for stock management and promotions.
- Ensured compliance with health and safety regulations, maintaining a safe shopping environment for customers and staff.
- Collaborated with corporate teams on marketing initiatives, enhancing brand loyalty within the community.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates on product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Ensured compliance with all applicable laws, regulations, and policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Cultivated a strong team by hiring motivated individuals and fostering a collaborative workplace, leading to improved store performance.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping the store’s offerings fresh and appealing.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
- Reduced employee turnover by creating a supportive work environment and recognizing outstanding performance.
- Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
- Optimized checkout process to reduce wait times, improving customer satisfaction scores.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Education
Bachelor of Arts - Psychology
University of Oklahoma
Norman, OK05-2003
Skills
- Operations management
- Sales management
- Strategic planning
- Customer engagement
- Training and coaching
- Operational oversight
- Team growth
- Team leadership
- Staff management
- Conflict resolution
- Team training
- Multi-store management
- Action planning
- Sales reporting
- Performance metrics
- Business planning
- Compliance oversight
- Policy compliance
- Vendor management
- Sales analysis
- Growth management
- Customer service
- Customer relations
- Relationship management
- Team building
- Time management
- Attention to detail
- Problem-solving
- Time optimization
- Organizational skills
- Computer skills
- Workplace motivation
- Excellent communication
- Problem resolution
- Multitasking
- Dependability
- Data analysis
- Listening skills
- Team cooperation
- Organizational skills
- Effective communication
Timeline
District Manager
Dollar General
11.2025 - Current
Store Manager
Walgreens
07.2003 - 11.2025
Bachelor of Arts - Psychology
University of Oklahoma